DOES CONTENT DISSEMINATION THROUGH FACEBOOK MATTER FOR GOVERNMENT DEPARTMENTS: A STUDY OF KERALA POLICE DEPARTMENTS FACEBOOK PAGE

Facebook and Twitter Adoption by Hurricane Sandy-affected Police and Fire Departments

We report initial findings around the Facebook and Twitter adoption trends of 840 fire and police departments affected by Hurricane Sandy. The data show that adoption increased during the time period directly surrounding Hurricane Sandy. Despite this increase, the creation of new online accounts since that time has been declining and overall adoption rates seem to be stabilizing. Lastly, the da...

Facebook usage in government - a case study of information content

Social media is making its way into government agencies as a medium for citizen communication. A recent survey suggests that almost half of the population in Sweden uses Facebook. Consequently, government agencies such as municipalities have started adopting Facebook to ‘be where the users are’. Facebook offers new opportunities for rapid dissemination of information and dialogue with the publi...

Usability Testing of a Facebook Brand Page

Social networks, as a part of Web 2.0 technology, provide the technological platform for users to connect, produce and share content online. Availability of user generated content is encouraging companies to fully engage with their customers in order to enhance and enrich social media users’ experiences. However, the usage of the social media platforms differs from the more traditional forms of...

Numerical Strength of Small Police Departments

Shy People and Facebook Continuance of Usage: Does Gender Matter?

In this paper, we propose a research model of the continuance of usage intention of a social networking site (Facebook) based on the theory of planned behavior and taking into account users’ gender and their perceived shyness degree. Our findings suggest that for men and women alike, the continuance of usage intention is determined by the attitude and the perceived behavioral control (PBC). Bot...